Bookings Policy

If you've reached this page, we want to thank you as you are either someone interested in booking a table with us or you already have a booking or event planned with us. Of course, we want to make sure you have the best possible experience with us, but we have a couple of terms and conditions that we recommend you read through to check there are no undesired surprises further down the line. 

  • We recommend making a booking to secure your table in our venue. We do allow for evening walk-ins when we have spaces available, but at busy times we will turn people away when at capacity.

    If you're running late, we will hold your table for up to 15 minutes from your booking time, after which the team will release it and allocate it to other guests.

    For certain bookings, we will take a card authorisation. In this instance, no money will be taken unless the booking is cancelled within the 72 hour notice period or if the booking doesn’t show up.

    We require 72 hours notice for a booking cancellation.

    If a booking does not show up or cancels less than the notice period above, a fee of £10 per person is charged to the card authorised on the booking.

  • We offer options for hosting private parties, events and masterclasses at our venue. Whether you're planning a birthday celebration, corporate gathering, or special occasion, our dedicated events team can help you create a memorable experience tailored to your needs.

    Please contact us for more information and to discuss your event requirements. Submit your enquiry either via our booking widget, e-mail, or call us on 020 76070766, please bare in mind that our phone lines operate 10am to 6pm Mon - Fri.

  • To hire out the whole venue we do require you to commit to a minimum spend. We don't take any fee for venue hire.

    Please contact us for more information and to discuss your event requirements. Submit your enquiry either via our booking widget, e-mail, or call us on 020 76070766, please bare in mind that our phone lines operate 10am to 6pm Mon - Fri.

  • If you’ve purchased a ticket to one of our events (Bottomless Brunch, Cocktails Masterclass, Rum Masterclass), please check carefully the Terms and conditions on the ticket before you arrive.

    We prohibit any onwards ticket resales without prior authorisation from our management team

    We don’t offer any ticket refunds unless the event is cancelled.

    In the case of a no-show, a ticket refund will not be issued.

  • We require a 72h notice if you wish to cancel your booking. Cancellations made within 72 hours of the scheduled booking time will incur a charge equal to the full booking amount, which will be retained as a late cancellation fee. This policy applies to all circumstances, including but not limited to illness, adverse weather conditions, travel disruption (such as train strikes, flight cancellations, or traffic delays), personal emergencies, or any other unforeseen events.

  • If you have a question that hasn't been addressed here, please feel free to contact us directly.

    You can reach us by phone on 020 76070766 or via email at oxfordstreet@lakikane.com. Our friendly team will be happy to assist you and provide the information you need.